CATERING FAQ

Before You Even Pick Up The Phone To Call Us, Take The Time To Read Questions You May Have About Booking A Caterer.

How do I know you will do a good job?
We recommend you check out our catering testimonials. If you and/or your party have never sampled our food, we invite you to book a tasting (for a small fee). Please call Tiffany with Trauma Hogs BBQ at 870-604-8227 to set up a time convenient to you. One taste and you’ll know we’ll do a great job for you.

How much notice do you need to book my catering?
For Drop-Off/Pick-Up Catering, we ask for 24 hours notice. However, please feel free to call us at 870-604-8227 for last minute orders. We’ll move heaven and earth to take care of you.

We recommend you book as far in advance as possible, to ensure your date is reserved on our calendar.  However, feel free to call us for short notice events. If we have an opening, we are more than happy to work with you.

Do you have any minimums for catering?
We do not require minimums.  We are happy to cater to groups and all sizes for both our Drop-off and Pick-up options.

Is Delivery Available?
Yes. We currently offer delivery to venues and booked wedding events in our regional area.  At this time, we do not offer delivery for our daily menu.

What levels of service do you offer?
We currently offer the following:

~ Self Service Buffet: Served in disposable aluminum pans and trays or boxed lunch options; perfect for leftovers and easy clean up. You can either come to our trailer or have it delivered.

~ Delivered & Dressed Buffet: We will drop off your buffet and set it up with disposable chafing dishes for easy warming.  We also offer setup with our silver chafing dishes and serving of your buffet by our skilled staff to make things even easier.

We do not offer full service catering or plate service at this time.

What is your cancellation policy?
For all self-service catering orders, we require at least a 12 hour notice. For all large event orders, we require 7 days, as we have scheduled staff and blocked off our catering calendar.

Can I Order Online or Get A Quote?
Yes. Click here to order online or click here to put together an online catering quote. We are always happy to take your order or put together a catering quote over the phone. Just call 870-604-8227.

What methods of payment do you accept?
We can accept cash, Cash App, VISA, Master Card, American Express and Discover.  We can also send payable invoices to your preferred email address.

Do you require a deposit?
Yes.  We require a 20% deposit with full payment within 7 days of event for all weddings and large scale events.  We also have a contract that can be esigned or signed in person that provides our customers with all the information regarding their event.

I only need some items catered. Do I have to purchase one of your buffets?
Absolutely not. We offer all of our catering specialties as a la carte catering items. Order exactly what you need.

Do you keep my orders on file?
We use the industry’s leading catering system to keep up with all of your catering orders and quotes. At any time, you can call us, and we’ll be happy to email you a copy of any order or quickly place a duplicate order for you.